Network Fault Management helps detect, identify, avoid and solve problems that can impact network´s performance.
Keeping network connectivity and services running at optimal levels are essential tasks in network management.
Fault Management is of paramount importance to guarantee network availability, to minimise downtimes, to accelerate fault detection and to improve network performance.
Networks are composed of different vendors and technologies equipment. The irruption of packet (IP/ethernet/MPLS) devices adds complexity to the traditional TDM networks. It becomes even more complex when those packet devices do not have a proper management system oriented to the transmission networks’ needs.
SGRwin – Network Management System is designed to provide an efficient network fault management allowing you to locate, control and correct faults produced in the network, identifying problems, isolating and troubleshooting them in the fastest and easiest way.
Our multi-vendor/multi-technology network management system provides a consolidated view of the complete network in one system, making it easier to trace the root cause of the fault instead of checking the partial view provided by vendor´s specific NMS.
To create an accurate network representation SGRwin provides topological maps including TDM and packet devices, virtual nodes, as well as, un-managed elements.
Further you will be able to create custom maps, allowing, in this way, network centre operators to focus in the specific part of the network which is responsible.
Also, south bound interface (SBI) is implemented to collect SNMP traps that come from other systems such as third party NMS or elements that are not part of the network, but should be monitored, such as PABX.
To provide you the best multi-vendor consolidated view, SGRwin enables advanced fault management functionalities, such as multiple alarm monitors per workstation. This functionality allows it to open simultaneously, at the same workstation, several alarm monitoring windows, each one having their own alarm filters applied or displaying alarm status of different parts of the network. As a result, you will be able to accelerate the identification and resolution of network faults.
Fault Management key features: