Fault Management

Network Fault Management helps detect, identify, avoid and solve problems that can impact network performance.

Keeping network connectivity and services running at optimal levels are essential tasks in network management. Therefore, fault management is of paramount importance in order to:

  • Accelerate fault detection.
  • Guarantee network availability.
  • Minimise downtimes.
  • Improve network performance.

Go Further with our Network Management System

Our multi-vendor/multi-technology NMS provides a consolidated view of the complete network in one system, making it easier to trace the root cause of the fault instead of only having a partial view provided by the vendor´s specific NMS.

SGRwin enables you to identify problems, isolate and troubleshoot them, in the fastest and easiest way.

Our solution is designed to provide efficient network fault management allowing you to locate, control and correct network faults.

Have access to the most efficient fault management solution and maximise your productivity.

Fault Management Key Features

Dashboards
Alarm Viewer
Event History
Maps
Device Viewer
Affected circuits
SBI and NBI
Server Monitoring
BI Reports

Why our NMS (instead of traditional fault management tools)?

All-in-one solution with advanced fault management capabilities for your multi-vendor network. 

Events and alarms notification. Our NMS communicates network issues and their severity to network operators. 

Better troubleshooting and  fast incident response. The system monitors alarms and events, so network operators can detect any issues faster within the network. 

Easy to identify root cause due to accurate event processing and categorisation. 

Comprehensive view of your network assets, their status and performance. 

Preventing costly service outages and downtime threats. SGRwin shows you links and services affected by an alarm. 

Cost efficiency and quick payback. Our NMS has your budget in mind, providing you advanced features at a very competitive cost. 

Common questions about Network Fault Management and Monitoring

What is network fault management?

Network fault management is the process of detecting, isolating, and resolving faults or errors that occur in a network infrastructure.

What is fault in network management system?

A fault in network management refers to an abnormal condition or failure that occurs within a network. It can cause disruptions to network services and applications, and network management systems are designed to detect and diagnose faults, allowing administrators to take corrective action to restore normal network operations.

What are the common network faults and how can they be detected?

Common network faults include connectivity issues, slow performance, network congestion, and hardware failure. These faults can be detected through various methods such as monitoring network traffic, running diagnostic tests, analyzing logs, and setting up alerts for abnormal behavior.

What features are available for network fault management?

Network fault management includes features such as real-time monitoring, alerting, and event correlation among others. These features can help detect network faults, pinpoint their exact location, and provide quick resolutions to minimize network downtime.

What are network alarms and events?

Network alarms and events are notifications that are triggered when a fault or error is detected in a network. They are used to provide real-time alerts and notifications of network issues.

What is the difference between a network alarm and a network event?

A network alarm is typically a critical notification that requires immediate attention, such as an interface going down or a device failing. A network event, on the other hand, is a more general notification that may not require immediate action, such as a change in network traffic patterns or an increase in CPU utilization. However, both alarms and events can be useful for detecting and resolving network issues, and should be monitored closely to ensure optimal network performance.

What is event correlation?

Event correlation is a technique used in network management to identify the root cause of problems by analyzing multiple events that occur within a system. It helps to reduce the noise generated by the large volume of events and allows operators to focus on critical issues that require immediate attention. Essentially, event correlation helps to identify patterns in events and alarms in order to diagnose and resolve network issues more efficiently.

What is the importance of setting up thresholds and triggers for network alarms?

Setting up thresholds and triggers for network alarms is essential since it allows for quick identification of changes from typical network activity. Early detection assists in preventing serious problems, prioritizes responses, and guarantees effective resource allocation for quick resolution.

Do you want to know more?

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