Fault Management

Go further with our Network Management System

Networks are composed of different vendors and technologies equipment. The irruption of packet (IP/ethernet/MPLS) devices adds complexity to the traditional TDM networks. It becomes even more complex when those packet devices don’t have a management system oriented to the transmission networks’ needs.

SGRwin – Network Management System is designed to provide an efficient network fault management allowing you to locate, control and correct faults produced in the network, identifying problems, isolating and troubleshooting them in the fastest, easiest and most efficient way.

Get a complete view of the network

Our multi-vendor/multi-technology network management system provides a consolidated view of the complete network in one system, making it easier to trace the root cause of the fault instead of checking the partial view provided by vendor specific NMS.

SGRwin provides topological maps, including TDM and packet devices, virtual nodes and un-managed elements to create an accurate network representation. You will be able to create custom maps, allowing, in this way, network centre operators to focus in the specific part of the network which is responsible. Furthermore, south bound interface (SBI) is implemented to collect SNMP traps that come from other systems such as third party NMS or elements that are not part of the network, but should be monitored, such as PABX.

To provide you the best multi-vendor consolidated view, SGRwin enables advanced fault management functionalities, such as multiple alarm monitors per workstation. This functionality allows it to open simultaneously, at the same workstation, several alarm monitoring windows, each one having their own alarm filters applied or displaying alarm status of different parts of the network. As a result, you will be able to accelerate the identification and resolution of network faults.

SGRwin is designed to meet your needs. Have access to the most efficient
network management system to maximise your productivity

Fault Management key features include:

• Multi-vendor and Multi-technology network topology maps with a custom background
• Automatic equipment structure building
• Multiple simultaneous alarm monitoring windows at the same workstation
• Alarms at the equipment (equipment, card, port, timeslot) level, circuit level and service level
• Circuits affected by an alarm
• Configurable alarms in colour, severity, text..etc.
• Alarm filtering, acknowledgement and suppression
• Equipment Local Craft Terminal launch from alarm record
• Localization on topological map of the equipment affected by an alarm record
• Event forwarding by email
• Reports