Utilities

CIC has a strong background managing Utilities networks worldwide since 90´s

Utilities networks support mission-critical services. These networks are composed of equipment from different vendors and technologies, presenting different maturity levels. Therefore, it is essential to be able to ensure critical services supply and to optimise network performance.

Below you can learn about our exclusive solutions for utilities companies:

Utilities networks face numerous mission-critical operations, and we have the solution you are looking for:

Challenges

Fault detection and correlation

Numerous distributed systems that make it difficult for your team to quickly locate faults, since troubleshooting is time-consuming and difficult.

Our solutions

Advanced fault management and monitoring module enable you to fast troubleshooting and take preventive measures. Coupled with this is a wealth of relevant information (contact, location, devices, etc.)

Challenges

Legacy and new devices

Replacing old equipment requires a huge investment. However, keeping legacy equipment running on the network with new equipment can be a source of headaches.

Our solutions

Assuring seamless management of legacy and new equipment in just a single system. This way getting rid of communication, connection, and discontinuity concerns. Furthermore, our tool provides you a complete 360º network assets view, assuring your entire network is visible.

Challenges

IT and OT convergence

Scaling businesses operations and digitalisation whilst controlling both IT and OT environments without spending millions.

Our solutions

IT and OT convergence is enabled. You will no longer need two different systems. Our solution consolidates your IT&OT asset information, enabling you to monitor and maintain all your network assets in one system.

Challenges

Interoperability

Ensuring the accurate performance between elements from different vendors and protocols.

Our solutions

Our interoperable solution makes it easier to integrate and manage equipment from different technologies, vendors and protocols. This way improving set-up, configuration and maintenance processes.

Available protocols:

OT Networks: PDH, MPLS-TP, EoS, Microwave, TETRA, GSM/LTE Routers, substation management including IEDs and teleprotection systems, among others.IT Networks: IP, Ethernet, MPLS, IoT, SAI and any other SNMP enabled device.

Learn more

Challenges

Network security

From fault management and early anomalies detection, configuration changes monitoring, data protection, to avoiding unauthorised accesses, whilst ensuring performance and service continuity.

Our solutions

  • Log Activity monitoring
  • Anomalies detection and notification
  • Traffic monitoring
  • Configuration changes monitoring and management
  • Devices backup and their configurations for disaster recovery processes
  • Provisioning of protected end-to-end circuits
  • Auditing and compliance support

Challenges

High-level Inventory and Reports

Network evolution is a long process that leads to a lack of real-time information related to the number of assets, traffic supported by the network, etc.

Our solutions

Our solution provides advanced real-time and historical inventory data, including asset details, traffic, customers, etc. Network equipment autodiscovery is also available, so your data will always be updated. SGRwin provides predefined and customised reports incorporating inventory data. Therefore, improve your decision-making processes.

Challenges

Assets life-cycle management

Prolonging the life cycle of your assets, manual processes, lack of inventory and key KPIs.

Our solutions

Our solution enables you to manage thousands of different devices, increase maintenance processes efficiency, implement prevention measures to avoid malfunctions, whilst supporting you in the auditing processes.

Why consider investing in SGRwin?

  • Solutions for an increasingly complex network
  •  Improved teleprotection systems management and control
  • Specific modules according to your needs
  • Increasing operational and productive efficiency
  • Assuring mission critical service supply
  • Minimising downtimes and avoiding outages
  • Improving field service management
  • Increasing protection and compliance with regulations

Do you want to know more?

02 Oct 2020

Network downtime, why you should be concern about it

There are a lot of downtimes and outages worldwide on a daily basis. However, many organisations don’t realise about network downtime’s damages and problems, until it actually happens.   Industries such as Telecom, Internet service providers, Power&Utilities, Public...
Read more

02 Oct 2020

Network downtime, why you should be concern about it

There are a lot of downtimes and outages worldwide on a daily basis. However, many organisations don’t realise about network downtime’s damages and problems, until it actually happens.   Industries such as Telecom, Internet service providers, Power&Utilities, Public...
Read more

Have a question or want to book a demo?

Our friendly team of experts are on hand to help.

Contact us
This site is registered on wpml.org as a development site.